Retail and
eCommerce

Enhance customer experience and build a loyal customer base by speeding up the checkout process with FTx Identity’s top-notch AI-based digital identity solutions for retail and eCommerce.

A Friction-Free Verification
Process

The AI-based process for verifying identities helps to make the age and identity verification process more convenient for your customers while providing you the reassurance of complete accuracy.

Reduce Business Risks and Safeguard Your Customers' Privacy

With our cutting-edge technology, FTx Identity will protect the privacy of your customers while also giving you peace of mind that your company will continue to operate in accordance with all legal requirements.

Protect Your Business from
Fake IDs

Fake IDs are a major issue for both offline and online retailers. With FTx Identity, we provide futuristic technology to identify fake documentation.

The Best Identity Management Solution for Modern Retail & eCommerce Businesses

Businesses, primarily those who sell age-restricted products, often struggle to have a smooth checkout process due to the fact that verifying someone’s age and identity can be complicated and time-consuming. However, when you integrate FTx Identity with your eCommerce site and POS, you can verify a customer’s age and identity quickly without even asking for identification documents. You can offer your customers the next level of privacy as they only have to show/upload a QR code or go through a face verification process. Our AI-based multi-stage verification process does all the work for you, which is a major plus for retail and eCommerce businesses selling age-restricted products.

6s

Get Instant Verification

10K+

Documents Covered

95%

Verified on the First Try

40

Languages Supported

A Quicker Identification Process at Your POS

With our real-time verification process, your customers can verify themselves from anywhere and add your store to the FTx Identity app, boosting the verification process and saving you and your customer's time. Moreover, this easy and quick process for validating one’s age and identity can reduce long lines at your store and overall enhance the customer experience.

Avoid Selling Age-Restricted Products to Minors

eCommerce businesses that rely on third parties for the delivery of age-restricted products run the risk of facing penalties because oftentimes, these companies don't accurately verify the buyer's age. With FTx Identity, you can be protected from state and federal laws against selling age-restricted products to minors by efficiently spotting minors with fake IDs.

Protect Your Brand’s Reputation

Increased fraud can impact your brand’s reputation because it can create a poor perception of your verification process for not being secure enough for customers. This can harm your reputation and people may perceive your brand as less trustworthy. With FTx Identity, you can prevent fraud through a multi-stage verification process powered by AI. Moreover, instances of chargebacks are also decreased as verified shoppers can shop at your store, providing peace of mind for both you and your customers, especially because shoppers know their personal information is safe.

Omnichannel Verification for Multiple Channels of eCommerce Businesses 

Once your customers share the verification status with you via the app, you can sell to them through any channel. The majority of grocery stores use offline age verification, making it tedious to request IDs each time a customer comes in to make a purchase. This is frequently seen as a difficult task, but with FTx Identity, you can verify them with just a QR code.

Reduce First-Party Fraud with FTx Identity

FTx Identity creates a checkout and sign-up process that is super smooth for identified customers and has strict anti-fraud measures in place. Due to the increase in buy now, pay later (BNPL), individuals are providing false information, helping them purchase services or products that they don't pay for in the future. FTx Identity secures you from this kind of first-party fraud by ensuring an error-free verification process.

Smooth, Accurate, and Authentic Account Creation

Whether creating a customer profile or enrolling a customer in your loyalty program, it’s essential that the information is authentic. FTx Identity creates a smooth account creation process for you through our advanced AI-powered software by pre-verifying the customers. All you have to do is ask for their QR code, have them go through the facial recognition process, or get the verification details digitally. It speeds up the verification process while simplifying it.

FTx Identity Offers Highly Secure, Cloud-Based, and Simple-to-Integrate Software for Age and Identity Verification for eCommerce and Retail

Identity solutions for eCommerce and retail businesses offered by FTx Identity are secure, and the information is stored in a cloud-based digital vault. Data is stored in encrypted form, which only the end-user can access.

Keep Up With The
Regulations Of Your
Industry

Identity solutions for eCommerce and retail businesses offered by FTx Identity are secure, and the information is stored in a cloud-based digital vault. Data is stored in encrypted form, which only the end-user can access.

Fast and Easy API Integration

Utilize our user-friendly SDK to develop age-restricted software
solutions and websites and offer a unified login system.

Frequently Asked Questions

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