The Age and Identity Verification
Process Suited for Anyone

Learn how our user-friendly online age verification process works.

FTx Identity customer ID analytics dashboard

Our User-Friendly Age Identity Verification Process


Download the FTx Identity app and start the registration process.


Verify your license by scanning both the front and back.


Take a live selfie with liveness detection, by following the instructions.


The submitted data is cross-referenced with public data records.


Viola! The customer’s age has been verified.

One-Time QR Code for Added Security

Customers receive a one-time QR code to use at participating retailers when they register using the FTx Identity app.
This code quickly expires, preventing anyone else from using it for themselves.

Customer scanning ID in FTx Identity app

Register In-App or Online

Customers can register via the FTx Identity app or through the FTx Identity website using a webcam.

Customer icon in FTx Identity platform

Verify Customers Before They Reach Checkout

Whether online or in-store, verify your customers with FTx Identity. Once verified, they receive a QR code (mobile ID card) to scan in-store. Online, first-time and returning shoppers can quickly create an age-verified account.

Dashboard for monitoring ID verification program in-store or online

A Convenient,
Multifaceted Dashboard

Analyze the number of customer sign-ups, staff sign-ins (and how frequently they signed in), and FTx Identity application requests.

A Better ID Verification Process

Learn how advanced online age verification methods benefit your business.

Online Age Verification Service


conversion rates

Verify instantly

without IDs

Verify Age With Confidence

FTx Identity enhances your age verification process, easily
fulfilling your legal requirements.

FTx Identity home screen on iPhone

Use Cases

Sell age-restricted products with ease and be sure that your business is operating efficiently and effectively without the risk of selling to minors.

Learn More  

Fast and Easy API Integration

Utilize our user-friendly SDK to develop age-restricted software
and websites with a unified login system.

Frequently Asked Questions

We match all customer-end data to their government-issued ID, verify with a front and back view that this government ID is valid, and gather a live selfie image of the user. We then compare all the data and direct the user to the next step, which questions them in public databases and allows them to either enter an OTP (one-time password) sent to their mobile number or email address used to sign up if it is in the public database, or by selecting the correct recorded address that corresponds to them.

Our verification process cross-references customer data with government IDs, verifying their validity through front and back views and a live selfie. Data like ID # is extracted with OCR tools. These tools have high accuracy rates. We then compare the data and proceed to the next step, where public databases question the user. Verification options include entering an OTP sent to their mobile number or email, or selecting the correct recorded address. Security and a seamless user experience are our top priorities.

In the back-office, view reports with the monthly number of verification attempts per tenant, with the ability to expand to the number per store, and show drilldowns of specific attempts.

FTx Identity can verify IDs with a high level of accuracy. However, in cases when the correct accuracy can’t be met, users can:
  • Check for typos in billing address, CVV, or email.
  • Retry later or contact support if it persists.
  • Upload a photo of their ID card (may be necessary in some cases).