The Age and Identity Verification
Process Suited for Anyone
Learn how our user-friendly online age verification process works.
The Age and Identity Verification
Our User-Friendly Age Identity Verification Process
1
Download the FTx Identity app and start the registration process.
2
Verify your license by scanning both the front and back.
3
Take a live selfie with liveness detection, by following the instructions.
4
The submitted data is cross-referenced with public data records.
5
Viola! The customer’s age has been verified.
One-Time QR Code for Added Security
Customers receive a one-time QR code to use at participating retailers when they register using the FTx Identity app.
This code quickly expires, preventing anyone else from using it for themselves.
Register In-App or Online
Customers can register via the FTx Identity app or through the FTx Identity website using a webcam.
Verify Customers Before They Reach Checkout
Whether online or in-store, verify your customers with FTx Identity. Once verified, they receive a QR code (mobile ID card) to scan in-store. Online, first-time and returning shoppers can quickly create an age-verified account.
A Convenient,
Multifaceted Dashboard
Analyze the number of customer sign-ups, staff sign-ins (and how frequently they signed in), and FTx Identity application requests.
A Better ID Verification Process
Learn how advanced online age verification methods benefit your business.
User-friendly
verification
Increase
conversion rates
Verify instantly
Verify
without IDs
Verify Age With Confidence
FTx Identity enhances your age verification process, easily
fulfilling your legal requirements.
Use Cases
Sell age-restricted products with ease and be sure that your business is operating efficiently and effectively without the risk of selling to minors.
Learn More
Fast and Easy API Integration
Utilize our user-friendly SDK to develop age-restricted software
and websites with a unified login system.
and websites with a unified login system.
Frequently Asked Questions
We match all customer-end data to their government-issued ID, verify with a front and back view that this government ID is valid, and gather a live selfie image of the user. We then compare all the data and direct the user to the next step, which questions them in public databases and allows them to either enter an OTP (one-time password) sent to their mobile number or email address used to sign up if it is in the public database, or by selecting the correct recorded address that corresponds to them.
Our verification process cross-references customer data with government IDs, verifying their validity through front and back views and a live selfie. Data like ID # is extracted with OCR tools. These tools have high accuracy rates. We then compare the data and proceed to the next step, where public databases question the user. Verification options include entering an OTP sent to their mobile number or email, or selecting the correct recorded address. Security and a seamless user experience are our top priorities.
In the back-office, view reports with the monthly number of verification attempts per tenant, with the ability to expand to the number per store, and show drilldowns of specific attempts.
FTx Identity can verify IDs with a high level of accuracy. However, in cases when the correct accuracy can’t be met, users can:
- Check for typos in billing address, CVV, or email.
- Retry later or contact support if it persists.
- Upload a photo of their ID card (may be necessary in some cases).