Why It Matters to Retailers
Automates age checks to ensure 100% compliance.
Reduces manual labor and human error.
Enhances customer satisfaction with faster, hands-free checkouts.
Improves loss prevention by tracking customer movements.
How In-Store Age Verification Works (Step-by-Step Process)
Customer Entry - Facial Recognition Activation
- Uses IP cameras at store entry to detect and log customers.
- Facial recognition matches the customer to the local database.
- New customers are marked as unknown and prompted for verification.
Automatic Identification & Age Verification
- Registered customers are auto verified. Their profile appears on the POS system through the FTx Identity Queue.
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Employees verify via:
- Hands-Free (Queue Selection)
- POS Verification (via SMS or email)
- OTP (via SMS or email)
- QR Code (on retailer’s app)
Real-Time Customer Queue Management
- Customers are placed in a digital queue based on their location (closest to the register).
- Cashiers select the appropriate customer profile—defaulting to the closest person.
- Upon transaction completion, customers are removed from the queue.
How the Queue Feature Works
Customer Tracking
Monitors movement from entry to exit with real-time visuals.
Profile Insights
Displays customer history—previous purchases, preferences, and identity status.
Dynamic Queuing
Automatically updates based on customer proximity to the register.
Key Features & Benefits for Retailers
Feature
- Hands-Free Age Verification
- Automated Queue Management
- Flexible Verification Methods
- Customer Personalization
- Loss Prevention
- Compliance & Reporting
What It Does
- Identifies customers via facial recognition
- Tracks customer movement via IP cameras
- Supports face ID, OTP, and QR codes
- Displays frequent purchases and preferences
- Monitors entry/exit movements automatically
- Keeps audit logs for all transactions
Benefit to Retailers
- Ensures legal compliance and audit readiness.
- Reduces wait times and prioritizes customers.
- Ensures compliance with state regulations.
- Enhances customer loyalty with tailored offers.
- Helps identify and prevent theft risks.
- Ensures legal compliance and audit readiness.
Technology & System Requirements
Hardware Options
- Single-Camera System: Ideal for small stores, covers register.
- Triple -Camera System: Tracks entry, exit, and register points.
Software & Infrastructure
- Compatible with existing POS setups.
- Supports Edge AI for local processing, ensuring privacy
- Facial Recognition SDK for real-time identity matching.
Pricing Structure
- Starting at $25/month + $0.50 per approved verification
- Enterprise options available for high-volume retailers.

Why Choose FTx Identity’s Queue & Verification System?
- Speed & Efficiency: Faster checkouts with no manual ID checks.
- Compliance & Security: Meet all legal age verification standards.
- Customer Insights: Track shopping behavior for better marketing.
- Scalability: Works for single or multi-location businesses.
- Cost-Effective: Affordable pricing with automated processes.