eCommerce Age Verification: Methods for Safeguarding Your Online Business from Legal Risk

eCommerce Age Verification Methods

You sell specially themed liquor boxes for special occasions. You got everything from bachelorette party-themed strawberry-flavored champagne to lime-flavored vodka for game night. You want your most loyal fans to always know they can depend on you, but you also want to ensure that no one underage has access to your services.

In today’s world, our access to convenience and the internet has yielded many benefits. We are now able to purchase items we desire at any hour of the day or night—from an ice roller in desperate need of chilling those puffy eyes right before bedtime to a thoughtful bridal care package for that special someone.

But, in the digital age, eCommerce companies are susceptible to fraudulent activities like credit card fraud, identity theft, and underage transactions. As it helps to guarantee that customers are of the appropriate age to make purchases of goods and services, age and identity verification is a crucial tool for safeguarding the eCommerce sector from these risks. In today’s blog post, we’ll talk about how an age and identity solution shields the eCommerce sector from risks including data security, fraud, and underage purchases.

What is eCommerce Age Verification?

Before granting access to particular products or services, an identity validation solution verifies the user’s age. Age verification is a strategy used in eCommerce to make sure customers are of legal age to buy goods or services that are only available to adults. This can assist in protecting businesses from the risks associated with selling restricted goods to minors. Operating a business in the eCommerce industry requires using identity verification solutions, as they can help safeguard both companies and customers from potential risks. Businesses can avoid fines and other consequences for selling restricted items to minors by making sure that only people of legal age can buy them. Identity verification companies can also assist businesses in avoiding liability in the event that a minor is hurt while utilizing a good or service meant for adults.

What Does Age Verification Entail?

An individual’s age can be verified by using the age verification process. This can be accomplished in a number of ways, including by presenting a driver’s license or passport or by using a credit card. When buying alcohol or tobacco goods or entering certain locations, age verification is frequently required.

The process of age verification can be done in a few different ways. The most typical strategy is to request a form of government-issued ID, like a passport or driver’s license. Other types of identification, like a birth certificate or social security card, could be accepted if the person does not have an ID. Businesses may occasionally request credit card information from customers to confirm their age.

Age verification is frequently used to confirm that people are of legal age and to keep minors from accessing locations that are intended for adults. For instance, to prevent minors from entering the venue, several nightclubs implement age verification at the entrance. Generally, age verification is a pretty straightforward procedure that may be carried out in a number of ways.

Businesses can make sure that people are of legal drinking age or that minors are not entering prohibited locations by asking for identification and checking the information given. It’s crucial to make sure your age verification procedure is accurate and simple to use, regardless of the approach or solution you select. This will make it possible to guarantee that only those of legal age are able to read your content or buy your products.

Why Age Verification is Important for Your Company

Prevention of Fraud

Fraud in the eCommerce sector can be effectively avoided by using an identity verification solution. Businesses can avoid selling goods or services to minors or other people who could be trying to commit fraud by checking the age of their customers. Furthermore, age verification can help prevent the use of stolen credit cards or other payment methods because it requires that buyers present identification and age evidence before making a purchase.

Purchases Made by Minors

Businesses can ensure that they are not providing goods or services to minors by checking the age of their customers. This helps to ensure that age-restricted goods—like cigarettes or alcohol—are not offered to minors, making it particularly crucial for companies that sell them. Moreover, age verification can assist in preventing children from accessing websites or services that are meant for adults only, such as adult entertainment or online gambling.

Data Protection

For the eCommerce sector to protect customer data, age verification is also crucial. Businesses can prevent collecting data from minors and safeguard the privacy of youngsters and their families by confirming the age or identity of their customers. Identity verification, which requires buyers to present identification and evidence of age before making a purchase, can also aid in preventing identity theft and other types of fraud. This protects customer data from being stolen or used wrongly by making sure that only legitimate customers can make purchases on the website.

Preserve Your Brand’s Credibility

An identity verification solution helps you preserve the reputation of your business while also ensuring that your customers are of legal age to buy your goods or services. Customers are looking for reliable brands in an online market that is becoming more and more competitive. You can clearly demonstrate to customers that you value their business and are devoted to preserving their privacy by asking them to confirm their age. This small act can go a long way toward fostering consumer loyalty and solidifying your company’s reputation as a trustworthy provider of goods and services.

Enhanced Customer Experience

Identity verification businesses can also contribute to a better customer experience by making sure that all customers have a safe and secure buying experience. An age verification system can help lessen customer aggravation by prohibiting minors from accessing websites or services that are meant for adults only, including adult entertainment or gambling websites. This contributes to improving the customer experience and fostering greater customer loyalty and satisfaction.

Greater Revenue

By assuring that customers may purchase goods and services legally, an age verification system aids eCommerce enterprises in boosting revenue. This assists in lowering possibly fraudulent purchases and shields the company from penalties. Additionally, because they can trust that the items they purchase are right for them, it ensures that customers have the best experience possible when shopping. Age verification is a crucial tool that eCommerce companies should have in their toolbox in order to boost sales and protect customers.


For the eCommerce sector to be protected from potential dangers including fraud, underage purchases, data security, and regulatory compliance, age verification is crucial. Age verification contributes to the creation of a safe and secure shopping environment for all customers by ensuring that they are of the legal age to purchase goods and services. Moreover, age verification can assist companies in adhering to rules and laws pertaining to data security and privacy, increasing customer confidence and financial success.

Every step of the way, FTx Identity is prepared to support you in making sure that your customers and business are completely safeguarded and that your company is in compliance with all legal requirements. Uncover FTx Identity’s potential and learn what else it can accomplish for your company. To explore the options, arrange a consultation and demo with one of our specialists.

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